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If someone were to take the time to create an FAQ based upon forum posts, you could free up a good deal of your time.
Also, more documentation would go a long way as well. I have found the documentation to be helpful but it lacks a lot of details. I still have questions about how PHPDIG works that I cannot find the answer to yet. Many things I learned about by taking the time to test PHPDIG. This has been time consuming and unproductive. A great deal of time could be saved by all if the documentation was more thorough.
The PHPDIG Web site defaults to the forums. If it instead provided (improved) product information and a link to the forums, people might not tend to post to the forums first and get their questions answered via the documentation and FAQ.
PHPDIG is going to continue to grow. It looks like it is seeing a big increase now. Doing some things now to keep the support burden down will be of great benefit to all both now and in the futute.
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